Privacy Policy and Protection of Personal Data

1. Who manages your data

The personal data collected through this website is managed by TABAK GROSIST DOOEL Bitola (hereinafter "the Company", "we"), headquartered in Bitola, Republic of North Macedonia, acting as the controller of the personal data collection.

For all questions relating to the protection of personal data, as well as to exercise your rights, you can contact us at: tabakgrosist99@gmail.com.

2. What data we collect

We collect data only when you voluntarily enter it through the contact form on the website. This includes:

• full name;
• company name (optional);
• email;
• phone number;
• the content of the message you send us.

We do not collect special categories of personal data and we do not carry out automated profiling or decision-making based on your data.

3. The purposes for which we use it

We use the data you enter solely to respond to your partnership request or question, to contact you and to consider the possibility of business cooperation. We do not use it to send marketing messages without your consent.

4. Legal basis for processing

Processing is based on your consent given by submitting the form, as well as on the Company's legitimate interest in responding to business enquiries and establishing a business relationship.

5. Sharing with third parties

The contact form is processed through the service Formspree (Formspree, Inc., USA), which on our behalf receives and forwards the message to our email. As a result, your data may be transferred and processed outside the Republic of North Macedonia and the European Economic Area. We do not sell or transfer your data to third parties for their own purposes.

The website is hosted with an external hosting provider, which may technically process data on our behalf solely to ensure the availability of the website.

6. How long we keep it

We keep the data only for as long as necessary to carry out the communication and any cooperation, after which we delete or anonymise it, unless there is a legal obligation to retain it for longer.

7. Your rights

In accordance with applicable regulations, you have the right to:

• access to your personal data;
• rectification of inaccurate or incomplete data;
• erasure of the data ("the right to be forgotten");
• restriction of processing and objection to processing;
• withdrawal of your consent at any time;
• lodging a request with the competent Personal Data Protection Agency.

To exercise these rights, contact us at tabakgrosist99@gmail.com.

8. Cookies

This website does not use tracking or advertising cookies. Should we introduce analytics tools in the future, this policy will be updated accordingly.

9. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. No transmission over the internet is entirely secure, but we strive for the highest possible level of protection.

10. Changes to the policy

We may update this policy from time to time. Each change is published on this page with a new update date.